Terms & Conditions

These Terms & Conditions govern your use of the Shifting Vala website and services. By accessing our website or booking our services, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Services

Shifting Vala provides packing, moving, relocation, vehicle transportation, and storage-related services. Service availability may vary based on location and requirements.

2. Booking & Confirmation

All bookings are confirmed only after receiving complete details and confirmation from the customer. Prices shared are based on information provided at the time of enquiry.

3. Pricing & Payments

Charges depend on distance, volume of goods, type of service, and other factors. Any additional services requested may result in extra charges. Payments must be made as agreed before or after service completion.

4. Customer Responsibilities

Customers must provide accurate information regarding goods, pickup, and delivery locations. Shifting Vala will not be responsible for delays or issues caused due to incorrect or incomplete details.

5. Damage & Liability

While we take utmost care during packing and transportation, Shifting Vala is not liable for damages caused due to natural calamities, accidents, or unforeseen circumstances beyond our control. Transit insurance is recommended for valuable items.

6. Cancellation & Rescheduling

Cancellations or rescheduling requests should be informed in advance. Cancellation charges may apply depending on the stage of service preparation.

7. Delays

Delivery timelines are estimated and may vary due to traffic conditions, weather, road conditions, or other external factors.

8. Prohibited Items

Customers must not include hazardous, illegal, perishable, or prohibited items in shipments. Shifting Vala reserves the right to refuse such items.

9. Changes to Terms

Shifting Vala may update these Terms & Conditions at any time. Continued use of our services implies acceptance of updated terms.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us at shiftingvala@gmail.com or call +91 89500 19292.